Panks Auto Electrical Ltd

Electrician, Auto Electrician, Car Electrics, Car Parts, Car Repairs, Electrical Supplies

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Website | 01603 629967
15 Heigham St, Norwich NR2 4TE, UK

Opening Hours:
Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of 15 Heigham St, Norwich NR2 4TE, UK
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Covid-19 Update during Lockdown

Panks Engineering and Panks Auto Electrical

Our Panks Engineering showrooms, at both our Norwich and Ipswich branches as well as our Panks Auto Electrical branch in Norwich are all open to the public again.

Please wear a mask, keep to a 2 metre distance and no more than 2 people at any one time.

Card payment preferred.

Panks Engineers Service and Workshop still open

We have challenged ourselves to try to operate almost a full service due to the important nature of our work.

We understand that the way we work has changed to reduce the threat of the spread of Covid-19 amongst our team and our customers.

Our workshop remains open for pump repairs but please call us on 01603 620 294, Option 5 to book your pump in and we will be able to give you a time slot to deliver.

We are also aware that we cannot put a timescale on how long we will be in lockdown as a country and therefore would encourage our customers not to try and put off work until it fails.

If it is required to keep you operating then please make contact. Planned work is safer than unplanned work.

We are also still carrying out borehole drilling and installs if they can be carried out in a safe manner without increasing the spread of Covid-19.

We have a team of engineers to provide our customers with our standard service, as much as we are able.

We have instigated strict procedures to minimise the risk to both customers and our engineers and if you require our services these will be explained in greater detail to you.

We have good stocks of pumps and associated equipment and many of our suppliers are keeping going with a limited service.

Thank you for your understanding from all at Panks, we will continue this service as long as we are able.

We will continue to update this message if our service changes

Welcome

Panks supply, install, maintain, repair and service pumps and pump systems, including all ancillary equipment such as pipes, valves, fittings, controls etc. We’re very proud to still be a thriving East Anglian business 175+ years on from when we were first formed. The length, breadth & depth of our experience can be seen in each and every one of our application specialities below.

We hope you find what you need today – if not, just get in touch. We’d be delighted to hear from you.

Google Rating: 4.5 out of 5 stars (83 total ratings)

Andy Crick
5 Star
Staff very attentive and helpful and also very knowledgeable. I needed a relay for my car in a hurry, I rang Panks Auto at 10:30am they ordered the part in for me straight away and was in by 2:30pm the same day. I would highly recommended Panks Auto Electrical Ltd.
Wednesday 15th September 2021
Steven Andrews
5 Star
Firstly I would like to say a massive thank you to Panks Auto Electrical for helping me get my car back on the road! My car failed the MOT of the electrics and I went to see Panks - I was met by Tom in the office who kindly talked me through my options and getting me booked in. Once they had my vehicle I received call within 2 hours of dropping it off, explaining the fault and the price for repair. At first thought i did think it was a little expensive but after Tom explained what they had checked and would do to fit the fault my fault I soon realised that the price wasn’t expensive for the work they had done/doing…. Within the next hour I received a call to confirm my vehicle was ready for collection. I collected my vehicle and took it straight for an MOT - passed first time. Thank you so much to Tom and the others within the workshop.
Friday 17th September 2021
Sam Holmes
5 Star
Top guys, light on my classic mini stopped worked fixed efficiently. Great service
Sunday 24th October 2021
Von Vonny
1 Star
Sadly I didn't have a good experience here. They were supposed to ring me with my car issue but didn't. I rang several times, either person busy or went to lunch, no contact from them at all. I was expecting to collect my car same day. Rang at 5.10pm as told open until 5.30 but phone lines just said they were now closed!!! Finally had message first thing next day to say ready. Luckily it wasn't beyond my means but I didn't know that until I collected. They need to look at their customer service
Monday 23rd August 2021
Hugh Clarke
5 Star
Very helpful staff, managed to get me some parts for a very old fiat I own,phoned when they were in for collection. 5*
Wednesday 24th November 2021